2025-3109 - Parking Management Systems
Design, supply, installation, implementation and maintenance of Council’s Parking Management System, in accordance with TfNSW and legislative requirements.
It is envisaged that such an end-to-end pay parking management system will consist of multiple components that are cost effective, relevant, reliable, intuitive, completely integrated, scalable, future proof and embrace a smart cities Internet of Things (IoT) approach. The tendered solution is to take into account the following items:
1. PLATE-BASED PAY PARKING SYSTEMS
A plate-based pay parking system linked to current License Pate Recognition (LPR) and Compliance systems or other LPR and Compliance systems is required. This could include payment systems including but not limited to the following:
An appropriate mix of physical parking meters, capable of accepting card payments and/or cash payments, virtual meters and/or phone apps to service, at a minimum, approximately 2900 pay parking spaces in Byron Bay, Wategos and Brunswick Heads.
2. CENTRAL MANAGEMENT SYSTEM
Selected staff are required to have access to a Central management system that provides a real-time view of the system, for the areas that they have authority to access. Out-of-the-box reports as well as the ability to create customised reports and to generally query and analyse parking, infringement and permit data is required.
3. PERMIT SYSTEMS
Solutions proposed by the Tenderer must be capable of managing a Shire-wide permit system. A proposal that can accommodate both the current permit schemes and future permit schemes is required. Systems that have a high degree of customisation as new permits are introduced, or permit rules change, are sought. We seek a single, cohesive permit system whose business rules can be modified in-house, is easily administered, and is user-friendly for customers to use.
4. LICENSE PLATE RECOGNITION AND INFRINGEMENT SYSTEM
Tenderers are encouraged to submit information and pricing on components that are capable of integrating with or replacing existing systems for:
• Traffic and compliance monitoring (currently using Orikan LPR)
• Infringement processing system (currently using Pinforce)
5. VALUE-ADD SYSTEMS
Tenderers are encouraged to submit information and pricing on value-add components that enable Council to meet Tender outcomes and Objectives.
6. LOCATIONS
The parking management system will be for vehicles parking on the street and in off street (not undercover) car parks in the Byron Shire local government area only. Current pay parking locations include Byron Bay, Wategos, and Brunswick Heads. Future pay parking locations may include Mullumbimby, Bangalow, and Suffolk Park, or beachside areas such as Seven Mile Beach.
7. INSTALLATION OF EQUIPMENT
Installation of any equipment such as but not limited to: sensors, meters, parking kiosk, cameras to be included in the pricing schedule.
8. SYSTEM INTEGRATION AND/OR REPLACEMENT
Costs for providing integration services are to be provided in the pricing schedule and should include any charges you may levy for this activity including; fixed integration fee, data costs, hourly rates, project management, etc.
Alternatively, costs for system replacement are to be provided in the pricing schedule. Proposals that demonstrate better value for money over the life-cycle of the parking management system may be viewed favourably.
9. TRAINING AND DOCUMENTATION
Training and documentation should be included for all components. Council has a preference for intuitive interfaces and online documentation that is regularly updated and improved.
10. MAINTENANCE AND TECHNICAL SUPPORT
Tenderer to detail the maintenance and technical support included in their proposal.
11. COUNCIL USER REQUIREMENTS
Council staff must be able to review all data from a central portal / hub / dashboard with data able to be viewed at a user-friendly visual snapshot level to keep track of daily trends and issues that require fixing.
Council must also have the ability to personally analyse, interrogate and export data via the central portal at a more technical level to identify information, as required, such as (but not limited to): finances, seasonal trends, occupancy and turnover rates, percentage of permit holders within any period of time and any given zone, most common infringement types and most infringed zones. Council must be able to access this data for the duration of the contract. Selected Council staff must be able to personally modify and change tariff rates, as required, via the central portal to respond to seasonal and daily trends.
12. GENERAL USER REQUIREMENTS
For the general public the system must be seamless, efficient, user friendly and offer multiple methods of payment. It must enhance and promote the Byron Shire given the pay parking scheme is frequently the first experience visitors have of Byron. It must encourage more efficient and improved traffic management and parking experience.